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2016.2 installed but hanging early during startup

Discussion in 'Beginners Section' started by Hunter23, Dec 1, 2016.

  1. Hunter23

    Hunter23 New Member

    Dec 1, 2016
    Likes Received:
    Hi Everybody,

    Joined the forum today to get advice on an issue with completing the install of KL2016.2 on a Dell Inspiron laptop with Windows 10 in dual boot. I was surprised at the large number of messages posted about installation issues with KL so seems as though I a not alone but I couldn't find any reference to my particular issue hence the query. First off I am a relative Linux newbie - familiar with it to a point but have spent most of my years in Windows (sorry!).

    I started this journey a couple of days ago by attempting to put KL onto a bootable USB device using the standard guides provided on the KL forum. Seemed to work fine and laptop did boot to initial menu screen but when I selected live version it was always hanging and never completed loading. I tried using the same USB device on my desktop machine and it worked fine so assumed to be no issue with the USB and software on it.

    Today I figured I would try the dual boot option on the laptop. Went through the install procedure fine using the same USB to install KL from and I now have the option to boot KL or windows, with KL now occupying the MBR.
    When I launch the "Kali GNU/Linux" option from the "GNU GRUB Version 2.02~beta2-36" menu it stalls very early. All that I see on screen are the 3 lines below and from reading about these errors it didn't necessarily mean they were the showstoppers.

    /dev/sda7: clean, 320046/11763712 files, 2871457/47032064
    [ 7.285580] tpm_crb MSFT0101:00: can't request region for resource [mem 0xfed40040-0xfed4103f]
    [ 8.683628] lwlwifi 0000:02:00.0: Unsupported splx structure

    Could you KL Superheroes give me some troubleshooting tips as to where to start looking with this? I can get to a command line so can navigate and look at things but there isn't much to go on. How do I begin to evaluate where it's stalling?
    The fact that I could run the USB version on my desktop but not the laptop made me think it may be a video driver issue but no one else reporting similar with Intel and AMD Radeon R7 graphics, so it was just a guess.

    I booted KL into recovery mode and ran journalctl -xb to look for any obvious errors. Found a few strange entries related to failures in: -

    - fjes module verification failure,
    "fjes: module verification failed: signature and/or required key missing - tainting kernel"

    - tpm_crb failing with error -16
    "tpm_crb MSFT0101:00: can't request region for resource [mem 0xfed40040-0xfed4103f]
    tpm_crb: probe of MSFT0101:00 failed with error -16"

    - iwlwifi unsupported splx structure
    "iwlwifi 0000:02:00.0: Unsupported splx structure"

    - CRAT table not found

    - rescue.service failure with no such file or directory for /bin/Plymouth
    "rescue.service: Failed at step EXEC spawning /bin/Plymouth: no such file or directory"

    The rescue service error was the last entry.

    Thanks in advance for any help ! My laptop is pretty much useless until I get this fixed so will keep looking for solutions.

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